FAQs

Frequently Asked Questions

Got questions? We’ve got answers.

❓ What is Glam Pen™?

Glam Pen™ is a beauty brand focused on creating compact, multi-functional makeup tools. Our best-selling 4-in-1 pen includes an eyeliner, brow pencil, lip liner, and highlighter — all in one sleek design.

❓ Are your products cruelty-free?

Yes! All Glam Pen™ products are 100% cruelty-free. We never test on animals.

❓ Where do you ship from?

We ship from trusted fulfillment partners. Shipping times may vary by location, but most orders arrive within 7–12 business days.

❓ Do you offer free shipping?

Yes — we offer free standard shipping on all orders!

❓ Can I return or exchange my order?

We accept returns within 30 days of delivery for unused, unopened products. Visit our Returns Policy for full details.

❓ What forms of payment do you accept?

We accept all major credit cards, PayPal, Apple Pay, and Shop Pay.

❓ How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking link so you can follow your delivery every step of the way.

❓ Are there more products coming soon?

Yes! We're currently working on launching the Glam Pen Pro, Glam Kits, and more portable beauty tools you’ll love. Follow us on social media to stay updated!